Forgot your Passcode iPhone X, 8, 7, 6, iPad, iPod

The step by step video on how to fix the forgotten passcode.

The Problem – Forgot your Passcode

So you have restarted your iPhone and you have forgot your Passcode. This can happen because you use your finger print scanner or face recognition software and when you restart your iPhone it asks you for your passcode. This can be really frustrating however we should be able to step you through this problem.

Step 1 – Remember the Passcode

The first and easiest thing to do is to try and remember the passcode. This might seem obvious, but it might be easier than wiping your device which is what we will have to do to get rid of it.

Step 2 – Computer with iTunes

Next up you will need a computer with iTunes. This is because you will actually need to restore the iOS software on your phone. Kind of like reloading the iPhone so it is the new as if you just brought it from Apple.

Forgot your passcode
Forgot your passcode, restore your iPhone with iTunes.

Once this is done the next step here is too put the iPhone in recovery mode screen. Depending on your model the steps to do this are different. Watch the video above for more info on recovery mode for your iPhone. You should know what your device is in recovery mode as it will come up with a lighting USB picture on your phone or it will come in with a message in iTunes that your device is in recovery mode.

Next you will have three options: Cancel, Update and Restore. Now is a good time to mention that this process will wipe any data on the iPhone including your passcode. So just try to remember your passcode one more time before going to the next step.

Next click restore and then next option will be restore and update. Then your iPhone should reset itself and you should be able to setup your device again from scratch. Good luck ! 🙂

Check out the other helpful IOS videos below.

iOS 12, Is it faster? Benchmark & Features

Transfer data from iPhone to Oppo with iCloud

Fix iPhone, iPad or iPod Black Screen

Forgotten Passcode on iPhone, iPad, or iPod touch

Forgotten Passcode on iPhone, iPad, or iPod touch

This video will show you how to remove your forgotten passcode on your iPhone, iPad or iPod touch. This is helpful if you have forgotten your passcode or don’t know what it is.

Have you ever forgotten passcode before on your iPad? or has a family member added a passcode and then forgotten the passcode?
My first advice or words of wisdom would be to try and remember the original passcode first. If you still can’t remember the passcode then this video will show you how to remove the passcode from your iPhone, iPad or iPod touch. The drawback to this is that you will lose any data on your device so it’s essential that you backup your device at all times. You can backup the device either through iTunes or iCloud.

Ok so the next step is to plug in your device into the computer that you synced the device with. Make sure this is the same computer that you sync the device with iTunes. If you get a passcode message this means you have plugged the device into the wrong computer. So try a different computer in your household.

If you have plugged the device into the correct computer in your iTunes there you should have a button which says restore iPad. To erase the iPad and get rid of the passcode you click the restore iPad button and you will see another window pop-up which says restore so go ahead and click restore. The iTunes will go ahead and download the iOS software which it will then restore on your iPad and this step will remove the passcode from your iPad. Make sure that your computer is connected to the internet because iTunes will download this software from apple.

Once the download has completed iTunes will extract the software to your iPad and then your iPad will restart and the passcode will be removed.

iPhone DFU Mode – iPhone is disabled

This video will show you how to put an iOS device into DFU Mode & fix the error iPhone is disabled.

Hi All,
I always get allot of questions on what to do if an iDevice Apple iPhone, iPad or iPod has been locked and the device gives and error the “iPhone is disabled“. Basically, you cannot remember the password and get access to the device.
This happened to me recently, when I switched from an Apple iPhone 4S to the new Samsung Galaxy S5. Because I had not used my old iPhone in a long time. I could not remember what passcode I had set on the device.

iPhone is disabled

The Official Apple process suggests an Erase and restore method. This erases all data on the idevice, so be aware that you will lose contacts, pictures and any other personal data on the device. Apple say that once you erase the device you can restore the data from iCloud, if you were lucky enough to have an iCloud account or if you have made an iTunes back up then you can do an iTunes restore of the data.

For me I figured if I didn’t need to access any of the data on the phone for such a long time, Then I probably wouldn’t need it after all. So in the video above I just do a clean install of iOS.

iPhone DFU Mode – which stands for Device Firmware Upgrade, allows the device to be flashed with a new version of iOS. Just bare in mind that Apple only allows you to upgrade your iOS version. You cannot go sideways or down in versions, as a general rule.
In the video example above, I had to use iPhone DFU Mode to upgrade the device from iOS 7 to iOS 8. Once I do this upgrade it is very hard if not impossible to roll back this change.

A complete list on the iPhone DFU Mode firmware can be found on the following 123myIT.com pages below.
iPhone
iPod
iPad

Good luck
Matt

How to restore iOS 7 with iTunes

This video will show you how to restore iOS 7 with iTunes.

Hi All
I have uploaded this video to show you how to restore iOS 7 with iTunes, this will help with future videos which will show you how to Jailbreak iOS 7.1.1 and 7.1.2. Once these videos are complete I will link them below.
How to Jailbreak iOS 7.1.2 & 7.1.1 on a Mac Untethered
Good luck 🙂
Matt

How to Resolve iOS update and restore errors in iTunes

This article and video is a step by step guide on How to Resolve iOS update and restore errors in iTunes.
So I recorded this video to try and go over all the errors that can come up in iTunes.

Some of the Symptoms you might have when restoring your iPhone, iPad, or iPod touch via iTunes are in the form of error codes and alert messages. Most of the time these errors are caused by older versions of software or problems with connectivity, connecting to the Apple servers.

To resolve these problems you can try the following.
Step 1. Update your iTunes to the latest version or even try uninstalling iTunes if your using a PC do a restart and download, reinstall iTunes. To update iTunes on a Mac go into Apple icon and click updates.
iTunes Updates

Step 2. Make sure you OS is up to date. If you are using Windows go into Control Panel and click on Windows Updates. If you are on a Mac click on Apple and then Updates.

OS Updates

Step 3.Check the Anti Virus and security software on your computer. It could be blocking the connection to the Apple servers. In Windows you can generally right click and disable software until you do a restart. And you can turn off the Windows firewall in Control Panel. On a Mac you can System preferences and security and privacy. 123myIT also has a video guide which shows you how to edit your host file on your computer.

The 3194 error video for Windows here.
The 3194 error video for a Mac can be found here.
Windows iREB video here.

This is really important if you are having issues connecting to the following Apple servers.

* Ports: 80 and 443
* Apple servers:
phobos.apple.com
deimos3.apple.com
albert.apple.com
gs.apple.com
itunes.apple.com
ax.itunes.apple.com

* Verisign servers:
evintl-ocsp.verisign.com
evsecure-ocsp.verisign.com

Step 4. Unplug any extra devices that don’t need to be connected to your computer. Only have your Mouse, Keyboard and iOS device connected. Try a different USB port on your computer and try a different cable and if that doesn’t work try a different computer altogether.

USB Cables

Step 5. After updating or installing software its a good idea to restart your computer. When your computer is restarting take the opportunity to restart your iOS device.

Restart Devices

Step 6. By now hopefully you know how to resolve iOS update and restore errors in iTunes. Time to try the restore again and see if you get the same error.

For more information see this Apple article here.

I hope it helps and Good luck!

How to Fix iTunes Error 3194 on a Mac – This device isn’t eligible for the requested build

This video will show you how to Fix iTunes Error 3194 on a Mac – This device isn’t eligible for the requested build.

Hi All
Earlier I created a video on how to Fix iTunes Error 3194 while using Windows. This video will show you how to fix the same error on a Mac.
You will need to open up Terminal in Finder and type the following command.
sudo nano /private/etc/hosts

Press Return and Enter your password.
Once you have typed your admin password you will see all the entry’s in the hosts file.

Mac Terminal Hosts file

Now Apple says, look for an entry containing “gs.apple.com”.
The next step I delete any entry back to the local file which essentially sets the hosts file back to defaults.
However Apple says, Add the # symbol and a space (“# “) to the beginning of the gs.apple.com entry.

You can save the file by pressing Control-O. Hit Enter when prompted for the filename and Control-X which will allow you to exit the editor.
Restart your Mac and you should be good to go.

Good luck guys.

How to Fix iTunes Error 3194 in Windows

This video will show you how to Fix iTunes Error 3194 in Windows.

Hi All
I found this iTunes error 3194 increasingly frustrating. I was about to start trying to do a Ragebreak Jailbreak on my iPhone 4 and this iTunes Error 3194 kept on coming up over and over again.

The error is caused by routing issues from having incorrect information in the local hosts file on your Windows PC.

You can find the hosts file in the following locations.

Microsoft Windows
NT, 2000, XP, 2003, Vista, 2008, 7, 2012 and 8 %SystemRoot%\system32\drivers\etc\hosts
Windows Mobile, Windows Phone Registry key under HKEY_LOCAL_MACHINE\Comm\Tcpip\Hosts
Apple Macintosh 9 and earlier Preferences or System folder
Mac OS X 10.0 – 10.1.5 (Added through NetInfo or niload)
Mac OS X 10.2 and newer /etc/hosts (a symbolic link to /private/etc/hosts)