So you have restarted your iPhone and you have forgot your Passcode. This can happen because you use your finger print scanner or face recognition software and when you restart your iPhone it asks you for your passcode. This can be really frustrating however we should be able to step you through this problem.
Step 1 – Remember the Passcode
The first and easiest thing to do is to try and remember the passcode. This might seem obvious, but it might be easier than wiping your device which is what we will have to do to get rid of it.
Step 2 – Computer with iTunes
Next up you will need a computer with iTunes. This is because you will actually need to restore the iOS software on your phone. Kind of like reloading the iPhone so it is the new as if you just brought it from Apple.
Once this is done the next step here is too put the iPhone in recovery mode screen. Depending on your model the steps to do this are different. Watch the video above for more info on recovery mode for your iPhone. You should know what your device is in recovery mode as it will come up with a lighting USB picture on your phone or it will come in with a message in iTunes that your device is in recovery mode.
Next you will have three options: Cancel, Update and Restore. Now is a good time to mention that this process will wipe any data on the iPhone including your passcode. So just try to remember your passcode one more time before going to the next step.
Next click restore and then next option will be restore and update. Then your iPhone should reset itself and you should be able to setup your device again from scratch. Good luck ! 🙂
Erase passcode on iPhone, iPad, or iPod touch with iCloud
This video will show you how to erase passcode on your iPhone, iPad or iPod touch by erasing your device with iCloud. This is helpful if you have forgotten your passcode or don’t know what it is.
This video if only for people that have attached their iPhone, iPad or iPod touch to an iCloud account. If you have not setup your device with an iCloud account then you would need to look at the other video on this website the erase passcode with iTunes account here.
To erase passcode with iTunes click here.
To erase passcode with Recovery mode click here.
This video will show you how to remove your forgotten passcode on your iPhone, iPad or iPod touch. This is helpful if you have forgotten your passcode or don’t know what it is.
Have you ever forgotten passcode before on your iPad? or has a family member added a passcode and then forgotten the passcode?
My first advice or words of wisdom would be to try and remember the original passcode first. If you still can’t remember the passcode then this video will show you how to remove the passcode from your iPhone, iPad or iPod touch. The drawback to this is that you will lose any data on your device so it’s essential that you backup your device at all times. You can backup the device either through iTunes or iCloud.
Ok so the next step is to plug in your device into the computer that you synced the device with. Make sure this is the same computer that you sync the device with iTunes. If you get a passcode message this means you have plugged the device into the wrong computer. So try a different computer in your household.
If you have plugged the device into the correct computer in your iTunes there you should have a button which says restore iPad. To erase the iPad and get rid of the passcode you click the restore iPad button and you will see another window pop-up which says restore so go ahead and click restore. The iTunes will go ahead and download the iOS software which it will then restore on your iPad and this step will remove the passcode from your iPad. Make sure that your computer is connected to the internet because iTunes will download this software from apple.
Once the download has completed iTunes will extract the software to your iPad and then your iPad will restart and the passcode will be removed.