How to get a Samsung Galaxy S phone out of black screen of death.

NOTE: If you have bricked the following models you can find the article on how to fix them here.
Samsung Galaxy Nexus, GT-I9250, GT-I9100G, GT-I9300 and S3 GT-I9300

This video will show you how to get a Samsung Galaxy S phone out of black screen of death. The black screen of death can display in two forms. One a as a black screen with a little mobile phone ! and computer on it and the other as just a black screen with no light or anything on it.

Samsung black screen of death

At any rate the way to tell if you phone is totally broken is to first of all make sure you have enough battery.
To do this remove the back cover of your phone and reseat the battery so that you are sure the phone is getting power and that the battery has not just gone flat for because the contacts are not touching correctly. Then charge your phone and leaving it charging for a few hours.

If that doesn’t work, the next step is to try removing the sim card and storage cards remove the battery and leave them out for about 5 seconds. Replace only the battery and charge it again. If you still have no luck here but you are sure the battery is charging there is a way to test that its still alive.

If you are using Windows, Go to the start menu and right click Computer and open Device Manager, and plug your phone out of the USB port and plug it back in. If the device manager makes a noise or moves as if its installing a driver the chances are the device is still working.
Try putting your phone into Download mode by holding down Power, Home and the Volume down buttons. Hold these buttons down until you see the following screen.

Samsung S Download Mode

Once you have it in download mode there is a good change you can reload the firmware. To do this you can following my video here.
If you want to know how to root the Samsung see the video here.
How to put a Samsung Galaxy S into download mode here.

69 thoughts on “How to get a Samsung Galaxy S phone out of black screen of death.

  1. my phone is like the screen is black but it stillworks i take out the battery and still it wont work i turn it back on i can hear the sound when it turns on but i cant see any thing i just can hear it but the screen is just black

    • I’m having the same problem with my phone… I still hear all my messages and my phone rings, it’s just the screen remains black. I’ve tried everything they said on the internet and nothing will take the black screen away. Sprint insisted that it was the memory card in my phone was old and was the cause of this issue but I beg to differ.

    • Im having the same problem. The phone works fine, the home back, search button light up, but the screen doesnt. Its hardware not software. Guessing the LCD is broken. I was hoping there was a way to see if its broken or disconnected.
      Dont mean to be a dick but this question is asked repeatedly and the only response is did you take the battery out for 5 min.

      • Hi ryan
        Do you have any suggestions that people could try otherwise? Your feedback would be very welcome.
        Also if you have some time to commit to helping people solve their hardware issues that would also be very welcome. On another topic I am looking to setup a forum where by people with simular issues can share the fixes that have worked for them. Do you think that would be something useful?
        Cheers
        Matt

    • I am having a similar problem, my screen is black, I have an s4, my bottom two buttons are flashing on and off once every minute, and there is a red light at the top of my phone. please help

      • Hi Elisabeth
        Depends if the issue is hardware or software. The Red light indicates the following.

        Red:

        · Glows red when the device is connected to a charger and is charging.

        · Blinks red when the device is connected to a charger but there is a problem with charging.

        · Blinks red when the battery is low.

        You might have an issue with the charger. Can you try a different one?
        Cheers
        Matt

  2. I have the screen of death. I was browsing the internet on my phone (samsung galaxy s4) when the screen suddenly went very bright, then white and then black. I thought it was turning off but it still appears to be on. The two buttons at the bottom are still lighting up. The phone is still vibrating and making sounds when I get a text but the screen is black. I have tried taking the battery and sim card out and putting them back it but it doesn’t work.

    I have been trying to watch the above video but my computer will only load it half way for some reason.

    I have had my phone for several months now so its not new. Plus have photos and files that I really want to be able to keep if I can.

      • Hi.

        No it doesn’t seem to be showing up. I’ve plugged it in a few times and it vibrates but nothing appears on the computer even after 10 minutes.

          • I have a similar issue, when the phone is plugged into the pc it’s recognized but there are no files. If you are suggesting a hardware issue, can you be more specific? Is it the phone, cracked glass?

          • Hi kc
            Well if it has cracks then that would probably be hardware issue. But anyway have you tried putting the phone into download mode to see if the screen comes back up ?
            Cheers
            Matt

          • Yes, I’ve tried download mode, but still see nothing but a black screen. The cracks are on the internal screen and are very faint; you have to hold the phone in the right light to see them.

    • I cracked my phone awhile ago but just today ater lunch it went black. I cant get it back to normal at all. I was listening to my music and i had looked at the screen and it was still working but as soon as i walked into the classroom to turn music off the screen wasn’t working.

      I have the samsung galaxy s4

  3. Hi, i am having trouble downloading my phone. i have the black screen, the phone still rings, i hear text coming in, it vibrates put when i push the volume, and home and the power button it does not give me the download image.

      • I have a samsung galaxy 3, I can hear it ring, make noises,and the notification lights are blinking. I can even use the touch screen. But nothing appears on the screen. It vibrates and stuff. Can u help me??

          • yh i have that problem dont know what to do i dropped my samsung galaxy s5 and i could hear that is working but the screen is black what should i do i tryed to take out the battery nothng changed the buttons are on but the screen is black it was an expensive phone and i know that my will tell me off so what should i do i tryed to press the power button but its still black please help

          • Hi Amelia
            It depends if the issue is hardware or software problem. Removing the battery and sim for 5 mins should allow the phone to reset if it is a software issue.
            However if it is a hardware issue it might require some repair to the screen.
            You could try putting the phone into download mode and see if the screen comes up.
            How to put Samsung Galaxy S5 into Download Mode

            Good luck
            Matt

  4. My Galaxy S was fine until when I was on a social network and I put it down and it went black but I hear every sign of sound and vibration and I know for a fact my battery is charged and I need help fast

  5. My Galaxy S has a black screen, and the two bottom buttons light up and the LED light still lights up but I also don’t hear anything. It was fine, then I checked it and the screen was black. I took out the battery overnight and I did the volume up-home-power thing.

  6. @123myIT , My Phone still works like a regular phone , the screen is just black. I can’t see anything on it , I can hear texts , calls , etc . But The screen is black. & won’t cut on.

  7. Hi my phone is all black, but the light on the bottom are dtill on and I still can feel thr vibration and I took out the battery and sim card for five minutes but it is still black btw I am using the galaxy s5 please help

    • I am having exact same problem. I was in middle of uploading a lot of pics to Facebook and then it crashed. What worked for you?

      • Hi Jennifer
        Is your device still in the black screen?
        Also try removing the battery and sim for 5 mins then put them back in and try turning the phone back on.
        Let me know if you have any luck,
        Cheers
        Matt

  8. Hi, i am having trouble with my phone. i have the black screen, i hear text coming in, it vibrates put when i push the volume, and home and the power button it does not give me the download image. I have taken the battery out and put it back in. I can hear it switching on but the screen is still black.

  9. Hello.

    My Galaxy S5 is only about a month old now and earlier today I had experienced some problem with it. I had went to go check a text message and when I hit the power button the screen is black but both buttons on the bottom are glowing. I tried taking out the battery and sim card for 5 minutes and there was no help. I contacted Samsung Customer Support but they just told me to find a place to repair it or send it to them. I do not have a warranty on it and I want to find a way to get this fixed. Please reply ASAP!

    • Hi Sami nolastname
      1 month old all phone should come with one year warranty at the very least?
      When you plug it into a PC does it come up on the usb port that you pluf it into?
      Cheers
      Matt

      • same problem with Sami . my galaxy s5 suddenly become black screen but both buttons are glowing too. when i touch on the screen it gt sound but cannot see anything but only black screen. i also try to take out the sim card and battery for 5 mins but it not work after put back to phone. When i plug it into PC , it come up usb port but in my device ,its nothing inside.

  10. Hi, i am having trouble with my phone. i have the black screen, i hear text coming in, it vibrates put when i push the volume, and home and the power button it does not give me the download image. I have taken the battery out and put it back in. I can hear it switching on but the screen is still black

  11. Dropped my Samsung galaxy s3. Was fine then screen started turning colors and after a few hours turned black. What can I do?

    • HI Codi Farwell
      Sounds more like hardware issue if the hardware is broken it is harder to fix. However turn the phone off. Remove the battery and sim for 5 mins add them back.
      Try plugging the phone into and turn the phone back on. See if it still comes up black.
      Cheers
      Matt

  12. Hi I have the same problem with my 1 month old S5 was using it as normal and the screen went very bright and then just went black. the button lights are still on and still can feel vibration of the screen. Tried taking battery out and sim out but with no luck. Phoned Samsung who said to send it to them but will take 10 days and I will loose all my stuff. When i plug it intro PC it does appear on the PC. Pls help

    • Hi Bal Gill
      Yes, if you don’t get any detection when you plug it into your PC then this is really an issue.
      Did you have your information saved to a memory card on the phone? Or to the phones local memory ? The reason I ask is that you might be able to get some of your information from the memory card.
      Good luck,
      Matt

  13. I did nothing to my phone.

    It is on.
    It charges.
    It vibrates coz there is an SMS there.
    It vibrates when people ring.

    Black.
    Screen.
    Of.
    Death.

    It happened coz I put it on the table. No exciting story *sigh*
    My phone is taunting me, all lit up with its flashing lights saying “haha I am giving you a black screen so that people think your phone is working nah nah nah

    • HI Mikey
      Sorry to hear about your phone is if a software issue you can try turning it off take out the sim and battery for 5 mins add it back it and see if it works.
      However if its a hardware issue this may not fix the issue.
      Cheers
      Matt

  14. I have a samsung nexus GT-I9250. The display went off a few weeks ago. I switched the motherboard with another friend’s phone(same nexus) to check the display. worked fine. The USB is also detected as OMAP 4440 by the computer. However, the phone doesn’t turn on. Any idea what’s going on?

    No sound,vibration or light. Battery is perfect. All connections are good. Continuity check done.

  15. I have the galaxy s5 It was fine last note plugged it in to charge could hear it making sounds like text messages and such woke up to check them and all can not get phone to wake up black screen

    • Hi tricia
      Try turning the phone off and remove the battery and sim for 5 mins then replace the battery and sim and turn it back on. Let me know if that works.
      Cheers
      Matt

  16. My gallaxy s3 has come up with a blck screen.its on because the black screen has light but i cant here anything..
    Help!

  17. hi today i droped my s3 onto grass and i picked it up and it was black now the screen remains black but all my stuff works like bbm facebook and stuff. The LEDS are all ok and i can here notifications. Ive turned it of and on. removed the battery and waited but still nothing please help
    thanks, cam

  18. I have been using Samsung Galaxy 5 since last 1 month but suddenly while watching one video on youtube, it got the black screen after that I tried so many times by removing battery, sim card and SD card, but it’s still shows me black screen. Although I can hear sound and LED is still coming. I can detect this device with my laptop.
    Can you please help me out for this.

  19. Hello,

    Pls my fone is barely 2weeks old s5. The screen dances in its blank state…u know when a TV acts like their power disruption almost lie a cracked Disc. I see just about 10% of the screen at d top. I see SMS alert, wifi signal, battery icon, time icon(just that bit at d very top and that’s all). The rest part is black and shakey.
    Pls help!

  20. Hi my Samsung S4 turned off because the battery died and then i dropped my phone. i charged it for a while and then connected it to the computer and it recognised the phone. it still vibrates and i can still hear that im receiving messages and the home buttons still work but the screen is black. i tried to press the home button, volume and lock button all together several times but nothing happens. i tried taking out the battery and sim card for 5 minutes then put it back in but still doesnt work thanks

    • Hi tez
      It is possible that the phone has hardware damage rather then some software issues.
      Can you see any data on the phone when you plug it into the computer ? Does it come up and you can see the data on the phone?
      Cheers
      Matt

      • Hi Matt
        No it doesnt show any data on my phone. i did plug it into a computer on friday which has a virus and after that my phone was a bit slow. so i dont know if that may be one of the causes? Thanks!

  21. Hi, i too have the same problem as those above. I have an S4, i sent a text – then i heard a text come through – hello, black screen of death!!! i’ve tried all the above, the battery, the sim and nothing.
    I do however have connected it to the PC and can still see my files – is there a software that i can download that can fix this problem as it seems to me its a software issue.

  22. I removed the battery and turned it on,and did whatever u said.i didn’t drop it from hand.it does connect by usb.it charges.but still turning colour and blackens.

  23. Has anybody had the black screen after installing the bbm app? I’m just wondering if this is the problem, as I had my s5 mini in for repair last month and I forgot to reinstall the bbm app. Then I installed it a couple of days as ago, my phone has gone to the black screen again twice today.

  24. Same problem…. black screen of death. the phone was not dropped, but does have hairline cracks internally. I took it to a tmobile store and they said it is the cracks causing the problem. Is that possible?

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