What to do with your old broken iPad?

This video will show you what you can do to fix repair your old broken iPad.

Hi All,
I get allot of questions about old broken iPads so I thought I would put up a quick video about what you can do if anything with your older iPads. These steps will work with iPads, iPhones and iPods. This is helpful if you have got a new iPad and you want to retire your old iPad give it away or sell it and even recycle it for cash.

The first tip I mentioned was to make sure you have fully charged your iPad this is mainly for people that have faulty power cords or their laptop isn’t charging the device properly via the computer USB. Apple recently has recalled allot of these devices because they are faulty and I will go over how to work out if you cable is a faulty one or not. So its just something to try if you iPad or iOS device is not powering on properly.

old Broken iPad Power Cable

The next step is to clear out and personal data if you want to give away or sell the iPad. To do this its pretty easy go to Settings > General > Reset and then Erase all content and settings. This will put the device back into a factory default state simular to when you purchased the iPad.

The next step is to check your iOS version. Apple update the software on the iPad called firmware all the time and when they update this some apps may also need an update before they will work.
Now you can update the iOS by doing a OTA over the air update or you can do a full clean update by doing a DFU update. I wont go into this to much as I already have a video about how this is done and you can see it on the link below.
Phone DFU Mode – iPhone is disabled

Also you can find a complete list of iPad firmware here, iPad Firmware.

Lastly can you get your old broken iPad fixed under your warranty? and can you get a trade in voucher for your old working device? Well the answer is yes and you can check that on the links below.
These links are to the Apple.com US site. For people in other country’s just search for Warranty or recycle on your country’s Apple site.

Apple Links
Link to the Apple Warranty Check website here.
Link to the Apple Recycling & Reuse website here.

Good luck!
Matt

How to Resolve iOS update and restore errors in iTunes

This article and video is a step by step guide on How to Resolve iOS update and restore errors in iTunes.
So I recorded this video to try and go over all the errors that can come up in iTunes.

Some of the Symptoms you might have when restoring your iPhone, iPad, or iPod touch via iTunes are in the form of error codes and alert messages. Most of the time these errors are caused by older versions of software or problems with connectivity, connecting to the Apple servers.

To resolve these problems you can try the following.
Step 1. Update your iTunes to the latest version or even try uninstalling iTunes if your using a PC do a restart and download, reinstall iTunes. To update iTunes on a Mac go into Apple icon and click updates.
iTunes Updates

Step 2. Make sure you OS is up to date. If you are using Windows go into Control Panel and click on Windows Updates. If you are on a Mac click on Apple and then Updates.

OS Updates

Step 3.Check the Anti Virus and security software on your computer. It could be blocking the connection to the Apple servers. In Windows you can generally right click and disable software until you do a restart. And you can turn off the Windows firewall in Control Panel. On a Mac you can System preferences and security and privacy. 123myIT also has a video guide which shows you how to edit your host file on your computer.

The 3194 error video for Windows here.
The 3194 error video for a Mac can be found here.
Windows iREB video here.

This is really important if you are having issues connecting to the following Apple servers.

* Ports: 80 and 443
* Apple servers:
phobos.apple.com
deimos3.apple.com
albert.apple.com
gs.apple.com
itunes.apple.com
ax.itunes.apple.com

* Verisign servers:
evintl-ocsp.verisign.com
evsecure-ocsp.verisign.com

Step 4. Unplug any extra devices that don’t need to be connected to your computer. Only have your Mouse, Keyboard and iOS device connected. Try a different USB port on your computer and try a different cable and if that doesn’t work try a different computer altogether.

USB Cables

Step 5. After updating or installing software its a good idea to restart your computer. When your computer is restarting take the opportunity to restart your iOS device.

Restart Devices

Step 6. By now hopefully you know how to resolve iOS update and restore errors in iTunes. Time to try the restore again and see if you get the same error.

For more information see this Apple article here.

I hope it helps and Good luck!

How to Fix iTunes Error 3194 on a Mac – This device isn’t eligible for the requested build

This video will show you how to Fix iTunes Error 3194 on a Mac – This device isn’t eligible for the requested build.

Hi All
Earlier I created a video on how to Fix iTunes Error 3194 while using Windows. This video will show you how to fix the same error on a Mac.
You will need to open up Terminal in Finder and type the following command.
sudo nano /private/etc/hosts

Press Return and Enter your password.
Once you have typed your admin password you will see all the entry’s in the hosts file.

Mac Terminal Hosts file

Now Apple says, look for an entry containing “gs.apple.com”.
The next step I delete any entry back to the local file which essentially sets the hosts file back to defaults.
However Apple says, Add the # symbol and a space (“# “) to the beginning of the gs.apple.com entry.

You can save the file by pressing Control-O. Hit Enter when prompted for the filename and Control-X which will allow you to exit the editor.
Restart your Mac and you should be good to go.

Good luck guys.

How to Fix iTunes Error 3194 in Windows

This video will show you how to Fix iTunes Error 3194 in Windows.

Hi All
I found this iTunes error 3194 increasingly frustrating. I was about to start trying to do a Ragebreak Jailbreak on my iPhone 4 and this iTunes Error 3194 kept on coming up over and over again.

The error is caused by routing issues from having incorrect information in the local hosts file on your Windows PC.

You can find the hosts file in the following locations.

Microsoft Windows
NT, 2000, XP, 2003, Vista, 2008, 7, 2012 and 8 %SystemRoot%\system32\drivers\etc\hosts
Windows Mobile, Windows Phone Registry key under HKEY_LOCAL_MACHINE\Comm\Tcpip\Hosts
Apple Macintosh 9 and earlier Preferences or System folder
Mac OS X 10.0 – 10.1.5 (Added through NetInfo or niload)
Mac OS X 10.2 and newer /etc/hosts (a symbolic link to /private/etc/hosts)